Terms of Service

Version: lc1-2026-11-11

These terms are an agreement between you and Richard O'Connell, trading as Moojam ("we", "us"), who provide Moojam. By creating an account or subscribing you agree to them. Questions: support@moojam.ai.

What Moojam is

Moojam is a creative tool. You describe a project, and Moojam uses AI models to build a Scratch project that you can play, look at as code blocks, change and download. It is a tool for making things, not a chat or companion service.

Moojam is not made by or affiliated with the Scratch Foundation. A project you download can be opened in Scratch; if you share it on the Scratch website, Scratch's own rules apply.

Who can have an account

An account is created and managed by an adult (18 or over). When you create an account, or before you subscribe, you confirm that you are 18 or over and are creating or managing the account. A young creator may use Moojam with the adult who manages the account; that adult is responsible for how the account is used. Keep access to your email account safe: anyone who can read it can sign in.

Acceptable use

Do not use Moojam to:

• make or request anything unlawful, sexual, hateful, violent or harassing, or anything that harms a child;
• copy material you do not have the rights to, such as another company's characters, games, music or artwork;
• put personal information into a request: a child's full name, address, school or photo, or anyone else's;
• break, overload or get around Moojam's limits or security, or access it by automated means.

We may suspend or close an account that breaks these rules.

AI-made projects

Moojam's projects are built by AI models. They can be wrong, incomplete or not what you asked for, and we cannot guarantee that everything a model produces is suitable. Check a project before you share it, and tell us about anything inappropriate (see Support).

Your projects

Your requests and projects are yours, as far as you have the rights to what you put in. You let us store and process them, and send them to the service providers named in our Privacy notice, only to run Moojam for you. We do not use them to train AI models.

Plan and payment

Moojam has one plan: £9.99 a month, charged by our payment provider, Stripe, at the start of each monthly period until you cancel. The price is shown before you pay.

The plan includes the Ultra Fast and Balanced modes and a fair-use monthly allowance of generations (making or changing a project). The allowance resets at the start of each calendar month (UTC). If you use it up, making and changing projects pauses until then; your projects stay available. There are also daily limits that protect the service.

If we change the price, we will tell you by email at least 30 days before it applies to your next payment.

Cancelling

You can cancel at any time from Manage billing (we email you a code first). Your plan stays active until the end of the period you have paid for and is not renewed.

After your plan ends you can still sign in, open, play, look at and download the projects you made. Making new projects or changing them needs an active plan.

Refunds

Payments are not refundable, except where the law gives you a right to cancel or to a refund. Nothing in these terms affects your legal rights as a consumer. To ask about a refund, email support@moojam.ai.

Deleting your account

You can delete a project from My Projects. To delete your whole account, email support@moojam.ai from the address you sign in with. What is deleted and what is kept is explained in the Privacy notice.

Availability and changes

We work to keep Moojam running, but we do not promise it will always be available or free of errors. We may change or stop features. If we decide to stop offering Moojam, we will give you reasonable notice and a chance to download your projects.

We may update these terms. The version and date are shown at the top; if a change matters to you, we will tell you before it applies.

Responsibility

Nothing in these terms limits anything the law does not allow to be limited, including your rights as a consumer. Otherwise, we are not responsible for losses that were not foreseeable, and our total responsibility to you is limited to what you paid us in the 12 months before the problem.

Law

These terms are governed by the law of England and Wales. If you live elsewhere in the UK or in the European Union, you keep the protection of the consumer law where you live and can bring a claim in your local courts.